Career Opportunities

We are currently looking to fill these positions;

These are great opportunities for the right candidate!

Account Manager & Support Technician

We have opportunities available in the following markets:

Atlanta • Chicago • Denver • Houston • Phoenix

Account Manager

Responsibilities and Requirements:

  • Plan an effective targeted sales approach to a variety of channel resellers and national chains.

  • Build, develop and manage qualified sales leads.

  • Sell LED displays by establishing contact and developing relationships with “Business to Business” prospects.

  • Open new accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.

  • The building, developing and managing qualified sales funnel of opportunities. Strong organizational, communication and time management skills.

  • Implements field sales action plans, including leveraging functionality and utility of CRM.

  • Actively pursue all electronic display projects in assigned geography. Assist team in securing the order or pulling together the appropriate resources to secure the order.

  • Will call on sign companies and promote products/services via in-person meetings, webinars, phone, email, and website.

  • Will conduct a demonstration of products at site visits, trade shows, and meetings.

  • Work effectively as a team member. Work with limited daily supervision.

Skills and Qualifications:

  • Customer service, meeting sales goals, closing skills, territory management, prospecting skills, negotiation, self-confidence, product knowledge, presentation skills, client relationships and motivation for sales.

  • Bachelor’s degree (Business, sales, economics, marketing, engineering, electronics, IT) with 2 years of proven successful sales experience.

  • Proficiency with Word, Excel, Power Point, Outlook and the Web.

  • Familiarity with customer relationship management (CRM) software, ideally SalesForce.com

  • Motivated and a team player. Initiative to solve problems and seek improvement. Goal oriented with proven leadership capability.

Compensation:

Competitive compensation will be discussed during the interview.

Email resume/CV to eric@americanledtechnology.com

Contact:
sales@americanledtechnology.com
888-238-4088

American LED Technology Support Technician

No opportunities presently exist, however please feel free to forward a resume as we continue to expand.

American LED Technology is looking for Support Technicians to join our growing team.

What you will be doing:

  • Be exceptional while providing technical support to our customers.

  • Issue identification and resolution.

  • Provide support in all aspects of customer care and device management.

  • Collaborate with your team to analyze and develop solutions to highly complex problems.

  • Manage phone calls, instant messaging and ticket queues so that client issues are resolved in a timely fashion.

  • Facilitate remote web sessions with clients having technical issues that cannot be resolved via the phone or through email.

  • Develop a complete understanding of American LED Technology’s products with a working knowledge of complementary products and services.

What we are looking for:

  • Must be driven to exceed at Customer Support.

  • Knowledge of basic troubleshooting processes.

  • Strong familiarity with wireless network products

  • Ability to learn quickly and adapt to changing environments.

  • Excellent verbal, written and interpersonal communications skill

  • Must be detailed in documenting information and practice good follow-through techniques

Education/Experience:

  • High School diploma or equivalent required

  • Two or more years of work experience supporting end-user computing and mobile devices preferred

  • Experience with Remote Desktop Support is preferred

  • Higher education or technical certifications (e.g. MCSA, MCSE, A+, or similar)

Work Hours:

Monday through Friday; 8 am – 5 pm.

All positions require a criminal background screening.

Compensation:

Competitive compensation will be discussed during interview

Contact:
sales@americanledtechnology.com
888-238-4088