Career Opportunities

Account Manager

Responsibilities and Requirements:

• Plan an effective targeted sales approach to a variety of channel resellers and national chains.

• Build, develop and manage qualified sales leads.

• Sell LED displays by establishing contact and developing relationships with “Business to Business” prospects.

• Open new accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets.

• The building, developing and managing qualified sales funnel of opportunities. Strong organizational, communication and time management skills.

• Implements field sales action plans, including leveraging functionality and utility of CRM.

• Actively pursue all electronic display projects in assigned geography. Assist team in securing the order or pulling together the appropriate resources to secure the order.

• Will call on sign companies and promote products/services via in-person meetings, webinars, phone, email, and website.

• Will conduct a demonstration of products at site visits, trade shows, and meetings.

• Work effectively as a team member. Work with limited daily supervision.

Skills and Qualifications:

• Customer service, meeting sales goals, closing skills, territory management, prospecting skills, negotiation, self-confidence, product knowledge, presentation skills, client relationships and motivation for sales.

• Bachelor’s degree (Business, sales, economics, marketing, engineering, electronics, IT) with 2 years of proven successful sales experience.

• Proficiency with Word, Excel, Power Point, Outlook and the Web.

• Familiarity with customer relationship management (CRM) software, ideally SalesForce.com

• Motivated and a team player. Initiative to solve problems and seek improvement. Goal oriented with proven leadership capability.

Compensation:

Competitive compensation will be discussed during the interview.

Email resume/CV to eric@americanledtechnology.com

Contact:
sales@americanledtechnology.com
888-238-4088

American LED Technology Support Technician

No opportunities presently exist, however please feel free to forward a resume as we continue to expand.

American LED Technology is looking for Support Technicians to join our growing team.

What you will be doing:

• Be exceptional while providing technical support to our customers.

• Issue identification and resolution.

• Provide support in all aspects of customer care and device management.

• Collaborate with your team to analyze and develop solutions to highly complex problems.

• Manage phone calls, instant messaging and ticket queues so that client issues are resolved in a timely fashion.

• Facilitate remote web sessions with clients having technical issues that cannot be resolved via the phone or through email.

• Develop a complete understanding of American LED Technology’s products with a working knowledge of complementary products and services.

What we are looking for:

• Must be driven to exceed at Customer Support.

• Knowledge of basic troubleshooting processes.

• Strong familiarity with wireless network products

• Ability to learn quickly and adapt to changing environments.

• Excellent verbal, written and interpersonal communications skill

• Must be detailed in documenting information and practice good follow-through techniques

Education/Experience:

• High School diploma or equivalent required

• Two or more years of work experience supporting end-user computing and mobile devices preferred

• Experience with Remote Desktop Support is preferred

• Higher education or technical certifications (e.g. MCSA, MCSE, A+, or similar)

Work Hours:

Monday through Friday; 8 am – 5 pm.

All positions require a criminal background screening.

Compensation:

Competitive compensation will be discussed during interview

Contact:
sales@americanledtechnology.com
888-238-4088